Winnings can be withdrawn at any time from Mr. Green account. By clicking the “withdraw” tab in the account, the available cash out options are displayed. A player must have a minimum of is £20 to withdraw. All withdraw requests are approved within 24 hours during any day of the week. Big wins of £100,000 and above are paid in instalments of not less than 10 months. For example, if players hit a jackpot of £100,000 in Mr. Green’s Casino, they get £10,000 each month for 10 months.
Players are mandated to withdraw funds using the same system used for deposits. Alternatively, payments can be made directly to a player’s bank account. The bank account information must have the same names used by a player during his registration. All withdraw requests are reviewed within 24 hours.
In some occasions, a player may be required to submit a proof of identification. This is performed before the release of the winnings. A proof of verification could be a scan of driving license, a utility bill or a passport. A person is asked to cover the sensitive information of the verification document for security reasons. In most cases, a person is not required to submit the proof for small cash outs. Once the verification is done, players benefit from quick processing of their withdrawals.
Gamers can withdraw directly to their bank account. Banks are supported by Mr. Green’s local partner, Envoy. All withdrawals are made using the International Bank Account Number (IBAN). Winnings can be received in 1-3 days after being approved. Payments are also made via PaySafe Cards, Visa, E-Wallets and MasterCard. A withdrawal fee may be applicable depending on a player’s nation and desired withdrawal option.
Mr. Green customer care agents are there to aid players in all their gaming inquiries. They offer withdraw assistance to clients who might experience problems with withdrawals. They are availed 24-7, and can be reached via phone, email or live chat.
- Withdrawals can be made at any time provided a player has £20 and above.
- Withdrawals of more than £100,000 are made in instalments of more than 10 months.
- Members can withdraw their winnings using direct transfer, PaySafe cards, Visa, E-Wallet and MasterCard.
- Verification documents can be asked before a withdrawal, so as to verify the validity of a member.
- Withdraw assistance is available from the customer care 24-7 via phone, email or live chat.